ProxiCrypto answers your users' calls 24/7 — handling KYC questions, transaction status, scam prevention, and compliance. Built for exchanges, wallets, and DeFi platforms.
24/7
every timezone
100%
calls answered
Zero
seed phrases shared
Multi-lang
global support
How it works
Share your knowledge base, support procedures, compliance rules, and API docs. We train the AI on your specific exchange, wallet, or protocol.
Get a dedicated phone number. Users call in and the AI handles KYC, transaction status, scam checks, and troubleshooting — with your backend connected.
Every call transcribed, summarized, and logged. Track complaint patterns, resolution rates, and compliance metrics in your dashboard.
Capabilities
Every call answered instantly. No hold times. No voicemail.
Verifies suspicious requests. Never asks for seed phrases or private keys.
Jurisdiction-specific document requirements and submission help.
Never gives financial advice. Follows MiCA, AML, and GDPR rules you configure.
Connected to your backend — real-time deposit, withdrawal, and trade status.
Support users globally in their native language. Switch mid-call if needed.
Use Cases
From centralized exchanges to DeFi protocols — if users call about crypto, ProxiCrypto handles it.
Handle account lockouts, withdrawal status, KYC guidance, and fee questions — 24/7, in every timezone your users trade from.
Users who can't access their funds need help now, not in 3 days. AI guides them through recovery without ever touching private keys.
Enterprise clients expect white-glove phone support. AI handles routine queries while your team focuses on high-value relationships.
Give users a trusted number to call before they send funds to a scammer. The AI verifies requests, checks addresses, and stops social engineering.
As DeFi pursues institutional adoption, users expect real support. AI explains complex operations in plain language.
Tax season creates a tsunami of support calls. AI handles document guidance, platform navigation, and calculation questions.
Fraud reports, listing issues, and royalty disputes generate constant support volume. AI triages and resolves the common cases.
Help users navigate AML/KYC, SAR reporting, and regulatory requirements with AI that knows the rules per jurisdiction.
Results
See how microcap crypto projects use ProxiCrypto to punch above their weight.
“Our users kept getting locked out during KYC and we had 2 support reps for 40k users. ProxiCrypto's AI voice agent walks them through identity verification live on the phone — resolved 83% of KYC tickets without a human touching it.”
Danny V.
Co-founder, SwapDock (DEX / $4M mcap)
“We plugged the AI agent into our block explorer API. Now when someone calls about a stuck withdrawal, it pulls the tx hash, checks confirmations, and tells them exactly what's happening in real time. Support volume dropped 70% overnight.”
Priya M.
Head of Ops, VaultLayer ($8M mcap)
“We're a 6-person team running a staking protocol. Before ProxiCrypto we just had a Discord bot and prayers. Now users call a real number, the AI validates their wallet, checks staking status via our API, and handles unstaking questions. We went from 1-star reviews to people tweeting about our support.”
Kai S.
CEO, OmniStake ($2.5M mcap)
“Scammers were impersonating us on Telegram and stealing user funds. We launched a ProxiCrypto verification hotline — users call in, the AI checks the wallet address against our whitelist API, and flags anything suspicious. Stopped $340k in scam losses in the first month alone.”
Tomás R.
Security Lead, ChainPulse ($6M mcap)
“During our token launch we got 1,200 support calls in 48 hours. Our team of 3 would've been buried. The AI handled every single call — token claim status, vesting schedule lookups, wallet connection troubleshooting. Didn't miss one.”
Aisha L.
Operations, NovaMint ($1.8M mcap)
“We needed multilingual support but couldn't afford to hire globally. The AI agent handles calls in English, Spanish, and Portuguese, validates user accounts against our API, and escalates edge cases to our dev team with full context. Game changer for a small-cap project.”
Lucas F.
Co-founder, BridgeX Protocol ($3.2M mcap)
A community-driven token on Solana funding the development of AI-powered crypto support infrastructure.
Token
$PROXI
Solana (SPL)
Launch
pump.fun
Fair launch, community-first
Team holds majority supply
We retain the majority of $PROXI supply to prevent snipers and vampire attacks from killing the token at launch. This ensures long-term stability and aligns the team's incentives with the community.
Token launch details coming soon. Follow us for updates.
Pricing
Every crypto business is different. We scope your setup, train the AI on your platform, and price based on your needs.
Let's Talk
Tell us about your platform, call volume, and support needs. We'll design a solution and quote that fits.
Most platforms are live within 2-4 weeks. No commitment to inquire.
Compare the cost
In-house team
$800K+/yr
follow-the-sun staffing
Outsourced center
$300K+/yr
no crypto expertise
ProxiCrypto
Custom
crypto-native AI
FAQ
Your users deserve answers when they call — not voicemail, not a 3-week email wait, not silence.
Contact Us TodayCustom pricing. Live in 2-4 weeks. No commitment to inquire.